DIGITAL BANKING

INSTANT ACCESS,
SEAMLESS CONTROL.

What’s just as valuable as the dollars in your account? The hours in your day. With so much to get done, it’s nice to know you can manage your money from home, the office, or anywhere else you find yourself with a few moments to spare.

PLATINUM BANK ANYWHERE.

EASY ACCOUNT ACCESS

Recent transactions and account balances.

MOVE MONEY FAST

Transfer funds between accounts.

CONTROL YOUR DEBIT CARD

Set preferences, controls and alerts.

ASK YOUR QUESTIONS

Start a conversation with a Platinum Bank representative.

MAKE LIFE EASIER

Pay bills and deposit checks.

ORGANIZE YOUR TRANSACTIONS

Add tags, notes, and receipts to your transactions.

DEPOSIT CHECKS IN OUR APP.

Use your phone to deposit checks with a few taps and a click. Save time by depositing checks as soon as you get them, from anywhere.

PAY BILLS FASTER.

Pay bills from anywhere. Make one-time or recurring payments. View pending and recently paid bills. Add and edit payees.

RECEIVE BANK STATEMENTS
MORE QUICKLY.

Access your monthly statement quicker and more securely. No more waiting for your statement to arrive in the mail.

FREQUENTLY ASKED QUESTIONS.

You can simply log in to your account online or on your Platinum Bank Mobile App, the new App will be available May 16, 2023. If you don’t have the app yet, you can download it from the App Store® or Google Play™ today.

  • Enter your username and password. Your username and password for online and mobile banking will stay the same during our online banking upgrade. If you don’t remember your login credentials, give us a call.
  • Choose your verification method for 2-step authentication.
  • If you choose to authenticate via a phone call or text message, enter your phone number and select how you would like to receive your codes.
  • If you choose to authenticate via the Authy app, enter your email and phone number and select how you would like to receive codes. If you choose to use the authenticator app, you will need to follow the link to download it on your mobile device.
  • Enter the verification code you receive. If you are using a personal device, you can check the box to forgo 2-step authentication on that browser in the future.
  • Read and accept the user agreement.

  • Choose an account from the Dashboard > eStatements > Sign Up/Changes
  • Verify the email address listed on the enrollment document.
  • Read through the disclosures. Once you’ve read through, you can check the box to agree to the listed terms.
  • An enrollment confirmation will then pop up. Click “OK”.
  • Select which accounts you would like to enroll in e-statements. If you would like all accounts enrolled, select “Enroll All Available Accounts and Document Types Shown”.
  • Save your settings on the final screen. You are now enrolled in e-statements!

  • Navigate to Remote Deposit option found on the menu.
  • Select the option to Enroll another account
  • Select the radio button for the account(s) you would like to enroll.
  • You will then be notified that your enrollment has been submitted and will receive a notification when your account has been approved.
  • If you would like to enroll another account, repeat the same process by clicking “Enroll another account”.