INTERNATIONAL WIRES

PLATFORM TRANSITION GUIDE.

Starting December 1, Platinum Bank clients will begin using CorPay’s upgraded Cross-Border platform for international wire transfers.

This transition brings a more intuitive interface, enhanced security, and faster processing, all designed to improve your global payment experience.

WHAT’S CHANGING.

  • New Login URL: https://crossborder.corpay.com/login

  • All users transition at once: no partial or phased rollout

  • Your data stays intact: beneficiaries, remitters, reports, and payment history will carry over

KEY BENEFITS.

  • Real-Time Payment Tracking with GPS-style visibility

  • Simplified Navigation across desktop and mobile browsers

  • Multi-Factor Authentication for added security

  • Robust Online Knowledge Base: easily access a database of tutorials and videos

FREQUENTLY ASKED QUESTIONS.

No. Your existing setup and history will be available on the new platform.

Yes. It’s fully responsive and mobile-friendly.

Yes. Platinum Bank will provide downloadable guides and access to CorPay’s tutorials.

Reach out to your Platinum Bank representative or email [email protected].

GETTING STARTED.

STEP BY STEP GUIDES

How to make a payment

How to create and manage beneficiaries

How to upload payment files

VIDEO TUTORIALS

Making a Payment

Creating a Beneficiary

Uploading a File

Using Multi-Factor Authentication